Software + Services = A Better Benefits Experience
A Simple Equation for Benefits Success
At PlanSource, we believe that the best way to build a better benefits experience is by combining best-in-class software with a range of high-touch benefit services. This simple equation provides brokers and employers with a complete solution that can help busy HR departments work more efficiently and focus on strategic initiatives rather than tedious tactics.
PlanSource Benefits Services provide help where it is needed the most. HR teams are typically understaffed and overworked relative to their role and impact to a company. To assist with this burden, our services provide relief by performing value-added tasks that are easily overlooked when the time and resources of the team are at a premium.
Here Are The Services Offered
Employee Contact Center
Our contact center team is a group of highly trained and responsive U.S.-based professionals who help enroll employees, answer how-to questions and advocate on their behalf.
Billing Reconciliation and Payment
From gathering monthly carrier bills and calculating self-reported totals to handling payments and resolving issues, we manage the process from end-to-end.
Take advantage of our COBRA administration service, so you don’t have to worry about generating new hire and termination letters, or direct billing of your COBRA enrollees.
Many Ways to Get the Services You Need
With PlanSource, you can choose from a range of services, including employee contact center, billing reconciliation and payment, COBRA and HSA/FSA/HRA administration, dependent verification and custom employee communications. We also offer an outsourcing model in which we manage all aspects of your benefits program.