Premium Benefits Outsourcing
Don’t call HR, call PlanSource
Spend Less Time Managing Employee Benefits
With Premium Employee Benefits Outsourcing, PlanSource is an extension of your HR team. We administer all aspects of your employee benefits program – from new hire and life event processing to integrations with your insurance carriers and payroll systems. Our employee benefits outsourcing service includes employee contact center, billing reconciliation and payment and COBRA administration. You can also add on a range of other services so that you can focus on more strategic items in your to-do list.
Focus on Your Business
Trust the well-being of your employees to an established partner who is focused on managing employee benefits and procedures.
Offer Great Service
Our benefits experts answer employee questions, provide phone-based enrollment and advocate for your employees throughout the year.
Control Risk
We’ll help you comply with government regulations as well as your own internal policies and procedures.
What Services are Included with Premium Benefits Outsourcing?
System Configuration and Maintenance
New Hire, Life Event and EOI Processing
Data Exchange Operations, Auditing and Reconciliation
COBRA Administration
System Configuration and Maintenance
New Hire, Life Event and EOI Processing
Data Exchange Operations, Auditing and Reconciliation
COBRA Administration
Billing Reconciliation and Payment Services
Eligibility Management and Urgent Coverage Resolution
Branded Employee Contact Center
Add-On Services
Communications and Fulfillment
Retiree Billing
Leave of Absence Billing
Dependent Verification
FSA/HSA/HRA Administration
QMCSO Processing
Examples of Custom Communication Campaigns Tailored for Your Workforce:
Benefit Websites
Benefit Guides (Print or Digital)
Custom Videos
Text Messaging
Total Compensation Statements
Personalized Postcards
Communication Plans
Traditional Printed Materials
New Hire Packets
PlanSource Premium Benefits Outsourcing Bundle
You make the decisions, and we manage the details
DAILY SUPPORT
- System configuration and maintenance
- Urgent eligibility processing
- Contact center support for employees
- COBRA enrollment and administration
WEEKLY PROCESSING
- New hire and life event processing
- Dependent document verification for life events
- Evidence of Insurability processing
- HR/Payroll import of demographic changes
- Payroll deductions export
- Enrollment transactions to insurance carriers
- Resolution of data exchange discrepancies