Explore the Platform

Premium Benefits Outsourcing

Don’t call HR, call PlanSource
Spend Less Time Managing Employee Benefits
With Premium Employee Benefits Outsourcing, PlanSource is an extension of your HR team. We administer all aspects of your employee benefits program – from new hire and life event processing to integrations with your insurance carriers and payroll systems. Our employee benefits outsourcing service includes employee contact center, billing reconciliation and payment and COBRA administration. You can also add on a range of other services so that you can focus on more strategic items in your to-do list.
Focus on Your Business
Trust the well-being of your employees to an established partner who is focused on managing employee benefits and procedures.
Offer Great Service

Our benefits experts answer employee questions, provide phone-based enrollment and advocate for your employees throughout the year.

Control Risk
We’ll help you comply with government regulations as well as your own internal policies and procedures.
What Services are Included with Premium Benefits Outsourcing?

System Configuration and Maintenance

New Hire, Life Event and EOI Processing

Data Exchange Operations, Auditing and Reconciliation

COBRA Administration

System Configuration and Maintenance

New Hire, Life Event and EOI Processing

Data Exchange Operations, Auditing and Reconciliation

COBRA Administration

Billing Reconciliation and Payment Services

Eligibility Management and Urgent Coverage Resolution

Branded Employee Contact Center

Add-On Services
^

Communications and Fulfillment

^

Retiree Billing

^

Leave of Absence Billing

^

Dependent Verification

^

FSA/HSA/HRA Administration

^

QMCSO Processing

Examples of Custom Communication Campaigns Tailored for Your Workforce:

Benefit Websites
Benefit Guides (Print or Digital)
Custom Videos
Text Messaging
Total Compensation Statements
Personalized Postcards
Communication Plans
Traditional Printed Materials
New Hire Packets

PlanSource Premium Benefits Outsourcing Bundle

You make the decisions, and we manage the details
;
DAILY SUPPORT
  • System configuration and maintenance
  • Urgent eligibility processing
  • Contact center support for employees
  • COBRA enrollment and administration
;
WEEKLY PROCESSING
  • New hire and life event processing
  • Dependent document verification for life events
  • Evidence of Insurability processing
  • HR/Payroll import of demographic changes
  • Payroll deductions export
  • Enrollment transactions to insurance carriers
  • Resolution of data exchange discrepancies