Orlando, Fla. – May 21, 2024 – PlanSource, a leading provider of cloud-based benefits administration technology, announced today the launch of its Spring 2024 Product Release. Available May 11 to all PlanSource customers and partners, the Spring Release introduced a new Retroactive Payroll Feature, updates to the mobile engagement platform The Source, new carrier integrations and more.
At Eclipse, a recent partner and customer conference hosted by PlanSource, Chief Product & Technology Officer of PlanSource, Srini Venkatramani said, “In 2024, PlanSource will remain hyper-focused on delivering on customer commitments, ensuring platform is scalable and ready for open enrollment, removing industry friction and continuing to innovate the customer experience.” Our investment in the customer experience started in the January 2024 release where PlanSource unveiled a pioneering AI assistant named Olive, designed to revolutionize communications for HR teams. Olive, empowered by ChatGPT4, offers bespoke messaging solutions within the PlanSource ecosystem, adeptly tuning the formality, tone, length, and language of messages. Throughout 2024 PlanSource will continue to enhance the client experience through new Generative AI capabilities, interactive insights, analytics and customizable communication for increased employee engagement.
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