Shopping for a new benefits administration platform can be overwhelming. Once you know what software features you’re looking for, you still have to decide between the multiple providers who offer those capabilities. Part two of our benefits software guide is here to help you navigate which provider characteristics you need to keep an eye out for – good and bad. We’ve broken down these key characteristics into 4 sections: Ecosystem Partnerships and Integrations, Implementation Methodology and Track Record, Support and Services Offered and Provider Profile.

For the easiest shopping experience, don’t miss Complete Buyer’s Guide for Benefits Software Part I: Must-Have Software Features.