Premium Benefits Outsourcing
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Premium Benefits Outsourcing

 With Premium Benefits Outsourcing, PlanSource is an extension of your HR team. We administer all aspects of your benefits program - from new hire and life event processing to integrations with your insurance carriers and payroll systems. Our benefits outsourcing service includes employee contact center, billing reconciliation and payment and COBRA administration. You can also add on a range of other services so that you can focus on more strategic items in your to-do list.

Why Premium Benefits Outsourcing?

Focus on Your Business
Trust the well-being of your employees to an established partner who is focused on managing employee benefits and procedures.

 

Offer Great Service
Our benefits experts answer employee questions, provide phone-based enrollment and advocate for your employees throughout the year


Control Risk
We’ll help you comply with government regulations as well as your own internal policies and procedures.

 

What Services are Included with
Premium Benefits Outsourcing?

System Configuration and Maintenance

New Hire, Life Event and EOI Processing

Data Exchange Operations, Auditing and Reconciliation

Eligibility Management and Urgent Coverage Resolution

Billing Reconciliation and Payment Services

COBRA Administration

Branded Employee Contact Center

Add-On Services

Communications and Fulfillment

Retirement Billing

Leave of Absence Billing

Dependent Verification

HSA/FSA/HRA Administration

QMCSO Processing

You Make the Decisions, and We Manage All the Details

  Always Included     Add-On Services

 Daily Tasks

System configuration and maintenance
Urgent eligibility processing
New hire and life event processing
COBRA enrollment and administration
Contact center support for employees
HSA/FSA/HRA administration
Document verification for newly added dependents

Weekly Processing

Data exchange oversight
Evidence of Insurability processing
Payroll import of demographic changes
Payroll import of hours for ACA measurement
Payroll deductions export
Enrollment transactions to insurance carriers
Resolution of data exchange discrepancies
New hire and status change communications

Monthly Reporting

Invoice reconciliation and payment
Self-bill creation
Consolidated billing and financial reporting
COBRA premium remittance
COBRA auditing and reporting
FSA auditing and reporting
Direct billing of retirees and employees on LOA

Quarterly Activities

Full carrier enrollment audits
Full HR and payroll system audits
Business reviews with your HR leaders
Employee engagement campaigns

Annual Enrollment

System setup and configuration changes
Employee confirmation statements
Optional employee corrections period
Post-OE data exchange and audit with carriers
Post-OE payroll updates and audit
Total Compensation Statements
Employee reminders and communications

 Annual Compliance Activities

ACA measurement and stability period oversight
1094-C creation and transmittal
1095-C creation and transmittal
1095-C fulfillment
Calendar of employee notifications

Talk to an Expert About our Benefits Outsourcing Service

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