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Customer Support

If you are an employee, a broker or an employer looking for support – you've come to the right place.

Employee Support

​​​​The fastest way to get answers on any questions or issues you have related to your benefits is to contact your employer's Human Resources team directly.

If your company uses PlanSource's Employee Contact Center service, they'll be able to give you a direct number to reach our Support Specialists. A lot of companies opt not to use this service and prefer all employee questions come through them. Either way, the fastest way to get help is to start with HR.

If you're still having trouble, you can fill out the form below to submit a request to our general Support inbox.

Broker and Employer Support

 If you’re an HR administrator or broker currently using PlanSource and need help, you can call our HR Customer Support team via one of the toll-free numbers below or reach out to your PlanSource Account Manager directly.


PlanSource Benefits Customers: 877.549.8549
 PlanSource HCM Customers: 800.708.0602


 

Employee Support Contact Form

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