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Employee Support

The fastest way to get answers on any benefit, account or coverage questions is to contact your employer’s Human Resources team directly (or former employer). If you need to reset your username or password, you can follow the link below.

HR Teams & Brokers
If you’re an employer or broker currently using PlanSource and have a question about your system, services or account, employment verification, reach out to your PlanSource Customer Success rep directly, call our Admin Support Team or email via one of the options below.
BENEFITS CUSTOMERS
HCM CUSTOMERS
EMPLOYMENT VERIFICATION
Partners & Resellers
If you’re a current reseller, carrier or technology partner of PlanSource and looking for support and additional resources, we’re here to help! Click the links below to explore our Reseller Trainings and Partner Marketplace. For any questions or additional support, please contact your Partner Account Executive or Strategic Partner Executive directly.
Looking to Get More out of PlanSource?
Browse our Customer Resources Hub for tons of great product trainings, best practices and templates!
Interested in joining our team?
See what’s new at PlanSource
Featured Success Story
Dermalogica – Customer Success Story
See how Dermalogica cut hours of tedious admin work out of open enrollment each year and continue to increase employee adoption year over year.
Latest Partner News
PlanSource Unveils New Partner Marketplace

PlanSource Unveils New Partner Marketplace

Recent Resources
Partner of the Week: PTO Exchange
Partner of the Week: PTO Exchange
Mercer | The Source: John Coleman
Mercer | The Source: John Coleman
Partner of the Week: BBP Admin
Partner of the Week: BBP Admin
Latest News
PlanSource Emerges into Employee Engagement Category

PlanSource Emerges into Employee Engagement Category