360º of Open Enrollment Panel: Insights & Predictions from Employers, Brokers, Carriers & Technology Providers


Approved for 1 HRCI credit    |    Approved for 1 SHRM  credit


Find out where the future of benefits enrollment is heading – from a panel of experts representing all facets of employee benefits. Watch the on-demand recording from this live panel discussion to hear employers, brokers, carriers and technology providers share their unique takes on the current and future state of benefits enrollment. You’ll learn:

What the ‘now vs. next’ of benefits enrollment looks like for each major stakeholder

How trends like COVID and remote work will continue to impact enrollment in 2021 – and how technology is evolving to solve it

What advice each group has for their peers – and where you’ll see the biggest ripple effects

Our Panel


Brian Murphy
Owner & Partner
Lawley Insurance

As a partner and owner, Brian manages the strategic planning and operations of Lawley Employee Benefits. He provides consultative services to large employers and specializes in comprehensive benefits assessment, cost-control strategies, compliance and legislative services, self-funding of all benefit plans, and the intricacies of benefits administration solutions. Brian excels in the development of long-term strategy and has led the implementation of several technology solutions, including a Private Benefits Exchange, benefits administration platform and a virtual benefits communications portal.


Laura Bongiorno
Vice President-Specialty Market Sales
The Hartford

Laura Bongiorno is currently responsible for The Hartford’s national voluntary, accident & health and technology partnership sales as well as industry verticals including; public and education sector and group retiree health. Laura develops robust business plans and growth strategies for each specialty product, technology solution and market. She leads multiple sales teams, who work in collaboration with group benefit offices across the country. Laura is also involved in product design, developing end-to-end service and operational improvements to achieve the optimal customer experience.


Christy Guilbault
Benefits Solutions Senior Manager
Entertainment Partners

At Entertainment Partners, Christy oversees the benefits program for the company’s complex, 15,000-life, multi-state group of employees. She currently manages benefits design, annual carrier negotiations and renewals, open enrollment process, and employee communications and education programs. Christy is passionate about finding new ways to reach employees, educating them about the benefits available to them and how to make the best choices for themselves and their families.


Ryan Jepson
Product Manager-HR Leader Experience

As Product Manager, Ryan Jepson is responsible for defining the product strategy for and leading the development of PlanSource's core benefits administration platform. In his current role, Ryan focuses on the HR Leader Experience, identifying ways to continually improve the efficiency, productivity, effectiveness and ROI HR teams see from the PlanSource platform.

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