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Renesas Case Study

Implementation

Carrier
Integrations

Employee
Experience

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5 out of 5 CSAT (Customer Satisfaction) Score

Learn how Renesas Electronics, a top semiconductor manufacturer, earned a perfect 5/5 Customer Satisfaction (CSAT) score for their implementation experience.

The company sought a comprehensive solution to stabilize the employee experience, streamline consolidated billing, and provide additional services for their teams and employees. A key objective was to implement carrier integrations to significantly reduce the workload on their HR team.

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CUSTOMER SATISFACTION

5 out of 5 CSAT Score

Case Study Categories
Implementation
You’ll have an entire team behind you to ensure your team and your platform are set up for success.
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Carrier Integrations
Provide a real-time customer experience that modernizes the benefits administration platform and saves valuable time for HR teams.
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Employee Experience
Invest in technology that makes engagement easy and brings personalization to the forefront of your employee experience.
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About Renesas Electronics

Headquartered in Milpitas, California, Renesas is a prominent player in the semiconductor industry, employing 3,500 individuals. In their quest to enhance the employee experience, Renesas initially implemented PlanSource in September 2020 and began rolling out its services in May 2022.

The company sought a comprehensive solution to stabilize the employee experience, streamline consolidated billing, and provide additional services for their teams and employees. A key objective was to implement carrier integrations to significantly reduce the workload on their HR team.

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INDUSTRY

Semiconductor

LOCATION

Milpitas, CA

EMPLOYEES

13,500

WEBSITE

renesas.com/us/en/