Heinen Case Study
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Increase Operational Efficiency and Simplify Benefits Administration
A partner of PlanSource since 2018, Heinen’s family-operated grocery has elevated its benefit management administration by leveraging PlanSource’s full suite of services. The company’s diverse workforce demands a complex benefits management process to meet their variety of needs, including mobile-friendly benefit communications to reach in-field employees who may not have access to a corporate email or computer.
“It’s like shopping on Amazon! You just review your information, click through things you want, and add them to your cart … it’s been like night and day since switching to PlanSource.”
– Ashley Bales, Benefits and Leave Specialist
Case Study Categories
Brokers
Our unique solution that allowed USI to design diverse benefits plans with health care and ancillary products from program carriers while also earning credits towards the cost of the new benefits administration platform.
Benefits Reporting
PlanSource provides HR teams with a flexible reporting tool that contains more than 50 pre-built reports you can customize and make your own.
Mobile Experience
We’ve developed an intuitive and mobile-friendly shopping experience that allows employees to enroll in benefits on any device, whether it is on a laptop, tablet or phone.
About Heinen’s
Established in 1929, Heinen’s is a family grocery business that continues to hold their high standards of customer service and quality products for nearly a century. With a diverse workforce comprised of in-field retail and warehouse workers to administrative and managerial roles, Heinen’s has complex needs when it comes to benefits management. Since partnering with PlanSource in 2018, the grocery company has pivoted from manual, paper-based processes to our online, automated software. This has helped Heinen’s save immensely on time, costs and efficiency.
INDUSTRY
Food & Grocery
LOCATION
Cleveland, OH
EMPLOYEES
4,000+
WEBSITE
heinens.com