The Hartford & Boost
HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!
The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That’s why we created PlanSource Boost.
Through Boost, PlanSource and The Hartford will revolutionize the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and future state-of-the-art API integrations, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.
The Boost Experience
for PlanSource technology when customers offer one or more Boost products
Experience that’s optimized to drive engagement
That provide a real-time customer experience
That eliminates the need to reconcile carrier bills
The Future State of Our Partnership
When customers select one or more products from PlanSource Boost, they will have access to PlanSource’s industry-leading platform and integrations that create the best experience for employees and HR teams.
Plan Configuration API
Simplify setup and configuration
By automating the configuration process and pulling relevant product and rate information from The Hartford’s system, this will help reduce customer effort and implementation time while improving the accuracy of the data.
- Will save time and effort through simplified plan set-up
- Will reduce implementation time
- Will improve accuracy, reducing errors
Ensure Accuracy and Eliminate Traditional EDI Files
Will allow for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API will remove timing issues and discrepancies between PlanSource and The Hartford's systems, minimizing lack of coverage issues.
- Will improve access and automated updates
- Will eliminate need to reconcile
- Will reduce errors
Integration and Automation
Evidence of Insurability (EOI)
Employees answer EOI questions directly in the benefits shopping experience, turning a paper-heavy process into a single, automated workflow.
- Completed questions are sent to The Hartford automatically
- Provides faster turnaround time so employees have coverage sooner
- Administrators have full visibility into workflow
Provides seamless entry for employees upon enrollment into The Hartford’s member portal.
- Seamless access to the information employees need
- Improves employee experience with one place to login and access The Hartford information
Why choose The Hartford?
We have been known for helping people prevail through challenges for more than 200 years. Through strategic investments in our people, processes, products and platforms, we are delivering on that promise every day. An integral part of our success is our engagement and partnership with producers and employers who advocate for The Hartford and rank us as a top carrier.
As a leading provider of Disability insurance, sponsor of athletes with disabilities, and supporter of the Paralympic Movement in the U.S. for over 25 years, we've seen the positive impact that sports can have on people after an illness or injury. Our partnership with Disabled Sports USA (DSUSA) spans two decades and we just marked our 26th year as the title sponsor of The Hartford Ski Spectacular -- one of the nation's largest winter sports festivals for people with disabilities, with more than 800 registered participants annually.
In addition, The Hartford is an Official Sponsor of Major League Baseball® (MLB) and the exclusive business insurance and employee benefits partner of MLB®. The Hartford is also proud to partner with 13 MLB® Clubs.
Dedicated Account Management Team
Each client will have the same account management team for all product lines. Our dedicated service team provides support from enrollment strategy creation through execution. Enrollment Managers deliver personalized customer support to help ensure a smooth enrollment for employers and employees alike.
Best-In-Class Claims Process
Our clinical intake process is in a class of its own, and reflects our Culture of Caring attitude that supports claimants through the most challenging times. We ensure participants in our plans receive all the benefits they're entitled to when filing a claim, with one call to The Hartford. It's as seamless as providing one claim form for all voluntary benefits -- Accident, Critical Illness and Hospital Indemnity Insurance. In addition, you will get assistance completing the claim form, smooth transfer from disability claims intake team to file voluntary benefits claims and logical claims adjudication.
We're maximizing the overall Boost partnership to help increase participation through our dedicated Marketing team. We continue to make high-impact investments in data that allow us to optimize enrollment at the case level. We're helping our customers set objectives by creating highly personalized campaigns and drive strategic benefit decisions by enabling them to view enrollment performance. This can help give them a needed edge in the highly competitive race to attract and retain top talent.
Create Lasting Relationships
9 in 10 employers across all account sizes would renew business with us.1 We are proud to be a carrier customers want to stay with for the longer term. In fact, over 41% of our customers in the 500+ lives market have been with us for five or more years.2 In addition, 90% agree The Hartford is a company they can trust, is consistently easy to do business with, and has products that meet their needs.3
Benefits to Help Protect Your Greatest Resource: Your Employees
The Hartford Insurance Benefits Available with PlanSource Boost
Group Life and Accident
We offer Group Life and Accident options in basic, supplemental and voluntary programs to meet a variety of needs.
Our Group Disability insurance includes options for short-term and long-term disability that can be either employer-paid or voluntary.
Critical Illness Coverage
Our Critical Illness Insurance can help employees protect savings during treatment and recovery from a critical condition.
Accident Insurance from The Hartford helps protect employees from the financial burden resulting from a covered accident.
Hospital Indemnity Insurance
Hospital Indemnity Insurance provides a cash benefit for each day an employee is confined in a hospital for a covered illness or injury.