MetLife & Boost
HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!
The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That’s why we created PlanSource Boost.
Through Boost, PlanSource and MetLife are revolutionizing the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and state-of-the-art APIs, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.
The Boost Experience
for PlanSource technology when customers offer one or more Boost products
experience that’s optimized to drive engagement
Modern API integrations
that provide a real-time customer experience
that eliminates the need to reconcile carrier bills
When customers select one or more products from MetLife through PlanSource Boost, they have access to PlanSource’s industry-leading benefits platform with integrations that create the best experience for employees and HR teams.
Roadmap items and dates are subject to change.
Please reach out to your sales rep with any specific roadmap questions.
Evidence of Insurability (EOI)
Integration and automation
Employees answer EOI questions directly in the benefits shopping experience, turning a paper-heavy process into an automated, single workflow.
- Completed questions are sent to carrier automatically
- Immediate response to coverage request
- Provides faster turnaround time so employees have coverage sooner
- Administrators have full visibility into workflow
Find A Provider Directory and Member Portal Access
Upon enrollment, provides seamless entry for employees to search for and select providers, file a claim and check on claim status and more, all without having to leave PlanSource.
- Employees can easily filter by in-network or specialty providers
- Providers are automatically added to employees plan information once selected
- Improves employee experience with one place to search and find providers
- Quick access to MetLife’s MyBenefits portal information with single sign-on from PlanSource
- File a claim and check status
- Seamless access to the information employees need – explanation of benefits and coverage information
Ensure accuracy and eliminate
traditional EDI files
Allows for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API removes discrepancies between the PlanSource and MetLife systems due to timing issues, which can lead to lack of coverage.
- Improved access and automated updates
- Eliminates need to reconcile
- Reduces errors
Simplify setup and configuration
Automates the configuration of MetLife plans on the PlanSource platform by automatically transmitting relevant product and rate information, which reduces customer effort and implementation time, while improving the accuracy of the data.
- Simple plan set up that saves time
- Reduces implementation time
- Improves accuracy - reduces errors
Why Choose MetLife?
Building a More
MetLife is one of the world’s leading financial services companies, providing service and products to help its customers navigate their changing world. MetLife has helped generations of people around the world protect their finances, property, family and future.
We Listen to
Every day, we uncover new ways to put the customer at the heart of everything we do. As we reposition our business for a rapidly changing world, our goal remains to be a trusted partner that adapts to customers’ lifelong needs, always with their best interests at heart.
Innovation to Benefit
Our transformative investment in data analytics and a digital customer experience allows us to develop better products and do more for people in every region of the world — faster, simpler and more easily.
Comprehensive Coverage can Protect what Matters
MetLife Products Available with PlanSource Boost
Help employees reduce their
out-of-pocket expenses for
dental exams and procedures
Basic Life, Voluntary Life and AD&D options provide financial coverage for your employees’ loved ones
Short Term Disability and Long Term Disability can provide income to help cover living expenses if an employee gets sick or injured and can’t work
Help employees save on eye exams,
contact lenses and brand name eyewear
Accident & Health
Accident, Cancer, Critical Illness and Hospital Indemnity
Insurance can help your employees with
expenses not covered by health insurance
Request a Quote
Fill out the form below to request a quote for PlanSource Boost,
if you have a question or would like to see a demo, just submit a request for support.