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Cigna® & Boost

HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!

The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That is why Cigna and PlanSource are working together with Boost, because they share common goals of leveraging innovation to deliver affordability and simplification. 

Through Boost, PlanSource and Cigna are revolutionizing the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and future state-of-the-art API integrations, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.

Why choose Cigna?

Champions for affordable, predictable and simple healthcare for everyone we serve.

 See Why Cigna Stands Out

In addition to Cigna's qualifying lines of dental, life, disability and supplemental health coverage, Cigna is currently the only participating carrier in Boost that also offers medical to focus on whole person health.*

Our whole-person health approach helps lower total health care costs and help improve health outcomes by integrating the physical, emotional, financial, social and environmental aspects of your employees’ health.

Our ability to coordinate across medical, dental, and supplemental health plans provides a seamless view across all benefits, giving you the ability to manage costs – and care – holistically.

Through Simple File® if an employee has multiple plans with us, we're able to use their Cigna claim data to remind or automatically submit their accidental injury, critical illness or hospital care claim on their behalf – so they can focus on getting back to health and life.

Clients agree that the Cigna and PlanSource partnership has been valuable to them, their company and their employees by improving the employee experience and creating process efficiencies.**

*Cigna’s medical coverage is not a qualifying line of Boost coverage

Our mutual customers agree, "Cigna and PlanSource have effectively worked together to increase time available to handle other HR tasks.”**

**HR Technology Platform Client Usage & Attitude Qualitative Research study conducted by Cigna in March 2019.

Benefit Solutions to Help You Get More Value from Your Plan

Real health and wellness solutions for real life. Total health and wellness results from addressing five key areas of your employees' well-being: Physical + Emotional + Financial + Social + Environmental.

Cigna Solutions Available with PlanSource Boost:

Dental and Supplemental
Health Solutions

Accidental Injury

Critical Illness


Hospital Care

Financial Protection

Basic Life Insurance

Long Term Disability


Short Term Disability

Voluntary Life Insurance


Voluntary Long Term Disability

Voluntary Short Term Disability


Plus, Value Added Benefits

24/7/365 Dedicated Customer Support

My Secure Advantage

Health Advocacy Services

Healthy Rewards

Virtual Medical and Dental Care

The Boost Experience


for PlanSource technology when customers offer one or more Boost products


experience that’s optimized to drive engagement


that provides a seamless customer experience


that eliminates the need to reconcile carrier bills

Boost Integrations – The Future of Our Partnership

Now when customers select one or more qualifying products from Cigna through PlanSource Boost, they will have access to PlanSource’s industry-leading platform and integrations that create the best experience for employees and HR teams.


Evidence of Insurability (EOI)

Integration and automation

Employees answer EOI questions directly in the benefits shopping experience, turning a paper-heavy process into a single, automated workflow.

Key Benefits

  • Completed questions are sent to Cigna automatically
  • Real-time review results
  • Faster turnaround time so employees have the coverage they want sooner
  • Administrators have full visibility into the workflow but don't need to get involved in the process



Ensure accuracy and eliminate traditional EDI files

Allows for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API removes discrepancies between PlanSource and Cigna's systems due to timing issues, which can lead to lack of coverage.

Key Benefits

  • Improved access and automated updates
  • Eliminates need to reconcile
  • Reduces errors

Future Integration



Future Integration

Plan Configuration 

Simplify setup and configuration

Automates the configuration process and pulls relevant product and rate information from Cigna’s system, reducing customer effort and implementation time while improving the accuracy of the data.

Key Benefits

  • Simple plan set up that saves time
  • Reduces implementation time
  • Improves accuracy - reduces errors


Member Portal and Find A Provider Directory

Provides seamless entry for employees upon enrollment into myCigna website and app. Employees can search and customize their medical team from a trusted network of providers, hospitals and services. 

Key Benefits

  • Seamless access to the information employees need
  • Improves employee experience with one place to login and access Cigna information anytime and anywhere
  • Access customer service 24/7
  • Get virtual care from medical and dental providers
  • Monitor claims, payments and receive useful tips

Future Integration


Learn more about how Cigna and
PlanSource partner to provide
the best benefits experience

See the Brochure

See how Cigna and
PlanSource are working together
for your success

Read More

Cigna works with PlanSource
to Modernize the
Employee Benefits Experience

View the Article

Request a Quote

Fill out the form below to request a quote for PlanSource Boost,
if you have a question or would like to see a demo, just submit a request for support.

Offered by: Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Life Insurance Company of North America, Cigna Life Insurance Company of New York, or their affiliates. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Health and Life Insurance Company.