HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!
The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That’s why we created PlanSource Boost.
Through Boost, PlanSource and The Hartford will revolutionize the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and future state-of-the-art API integrations, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.
Insurability (EOI)
- Completed questions are sent to The Hartford automatically
- Provides faster turnaround time so employees have coverage sooner
- Administrators have full visibility into workflow
Will allow for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API will remove timing issues and discrepancies between PlanSource and The Hartford’s systems, minimizing lack of coverage issues.
- Will improve access and automated updates
- Will eliminate need to reconcile
- Will reduce errors
By automating the configuration process and pulling relevant product and rate information from The Hartford’s system, this will help reduce customer effort and implementation time while improving the accuracy of the data.
- Will save time and effort through simplified plan set-up
- Will reduce implementation time
- Will improve accuracy, reducing errors
Member Portal
Provides seamless entry for employees upon enrollment into The Hartford’s member portal.
- Seamless access to the information employees need
- Improves employee experience with one place to login and access The Hartford information
Reputation
Brand
In addition, The Hartford is an Official Sponsor of Major League Baseball® (MLB) and the exclusive business insurance and employee benefits partner of MLB®. The Hartford is also proud to partner with 13 MLB® Clubs.
Account
Management
Claims Process
Support
Relationships
9 in 10 employers across all account sizes would renew business with us.1 We are proud to be a carrier customers want to stay with for the longer term. In fact, over 41% of our customers in the 500+ lives market have been with us for five or more years.2 In addition, 90% agree The Hartford is a company they can trust, is consistently easy to do business with, and has products that meet their needs.3
The Hartford Teams Up with PlanSource to Transform the Benefits Experience
Learn how PlanSource and The Hartford Partner to Provide the Best Experience
Boost your clients' benefits experience with PlanSource and The Hartford
1 The Hartford 2018 Customer Advocacy Study.
2 Internal data as of 03/31/2019 from The Hartford for total active National Accounts and Regional Accounts legacy cases with 500+ lives, no STAT and no STAT/PFL Only cases.
3 The Hartford’s Employer Customer Advocacy Study, 2019.
The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company. Home Office is Hartford, CT.
