The Hartford – Partners Page

Benefits to Strengthen Your Business

The Hartford & Boost

HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!

The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That’s why we created PlanSource Boost.

Through Boost, PlanSource and The Hartford will revolutionize the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and future state-of-the-art API integrations, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.

Preferred pricing

for PlanSource technology when customers offer one or more Boost products

Employee Shopping

experience that’s optimized to drive engagement

Modern API Integrations

that provides a seamless customer experience

Simplified Self-Billing*

that eliminates the need to reconcile carrier bills

*Does not apply to reseller partners

Boost Integrations – The Future of Our Partnership

When customers select one or more products from PlanSource Boost, they will have access to PlanSource’s industry-leading platform and integrations that create the best experience for employees and HR teams.

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Evidence of
Insurability (EOI)

AVAILABLE NOW FOR EARLY ADOPTERS WITH 100+ EMPLOYEES

Integration and automation

Employees answer EOI questions directly in the benefits shopping experience, turning a paper-heavy process into a single, automated workflow.

Key Benefits

Completed questions are sent to The Hartford automatically
Provides faster turnaround time so employees have coverage sooner
Administrators have full visibility into workflow

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Enrollment API

Future Release

Ensure accuracy and eliminate traditional EDI files

Will allow for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API will remove timing issues and discrepancies between PlanSource and The Hartford’s systems, minimizing lack of coverage issues.

Key Benefits

Will improve access and automated updates
Will eliminate need to reconcile
Will reduce errors

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Plan Configuration

Future Release

Simplify setup and configuration

By automating the configuration process and pulling relevant product and rate information from The Hartford’s system, this will help reduce customer effort and implementation time while improving the accuracy of the data.

Key Benefits

Will save time and effort through simplified plan set-up
Will reduce implementation time
Will improve accuracy, reducing errors

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Member Portal

Future Release

Provides seamless entry for employees upon enrollment into The Hartford’s member portal.

Key Benefits

Seamless access to the information employees need
Improves employee experience with one place to login and access The Hartford information

Why choose The Hartford?

Top-Rated
Reputation

We have been known for helping people prevail through challenges for more than 200 years. Through strategic investments in our people, processes, products and platforms, we are delivering on that promise every day. An integral part of our success is our engagement and partnership with producers and employers who advocate for The Hartford and rank us as a top carrier.

Recognized
Brand

As a leading provider of Disability insurance, sponsor of athletes with disabilities, and supporter of the Paralympic Movement in the U.S. for over 25 years, we’ve seen the positive impact that sports can have on people after an illness or injury. Our partnership with Disabled Sports USA (DSUSA) spans two decades and we just marked our 26th year as the title sponsor of The Hartford Ski Spectacular — one of the nation’s largest winter sports festivals for people with disabilities, with more than 800 registered participants annually.

In addition, The Hartford is an Official Sponsor of Major League Baseball® (MLB) and the exclusive business insurance and employee benefits partner of MLB®. The Hartford is also proud to partner with 13 MLB® Clubs.

Dedicated
Account
Management

Each client will have the same account management team for all product lines. Our dedicated service team provides support from enrollment strategy creation through execution. Enrollment Managers deliver personalized customer support to help ensure a smooth enrollment for employers and employees alike.

Best-In-Class
Claims Process

Our clinical intake process is in a class of its own, and reflects our Culture of Caring attitude that supports claimants through the most challenging times. We ensure participants in our plans receive all the benefits they’re entitled to when filing a claim, with one call to The Hartford. It’s as seamless as providing one claim form for all voluntary benefits — Accident, Critical Illness and Hospital Indemnity Insurance. In addition, you will get assistance completing the claim form, smooth transfer from disability claims intake team to file voluntary benefits claims and logical claims adjudication.

Marketing
Support

We’re maximizing the overall Boost partnership to help increase participation through our dedicated Marketing team. We continue to make high-impact investments in data that allow us to optimize enrollment at the case level. We’re helping our customers set objectives by creating highly personalized campaigns and drive strategic benefit decisions by enabling them to view enrollment performance. This can help give them a needed edge in the highly competitive race to attract and retain top talent.

Lasting
Relationships

9 in 10 employers across all account sizes would renew business with us.¹ We are proud to be a carrier customers want to stay with for the longer term. In fact, over 41% of our customers in the 500+ lives market have been with us for five or more years.²In addition, 90% agree The Hartford is a company they can trust, is consistently easy to do business with, and has products that meet their needs.³

Benefits to Help Protect Your Greatest Resource: Your Employees

The Hartford Insurance Benefits Available with PlanSource Boost

Group Life and Accident

Group Disability

Critical Illness Coverage

Accident Insurance

Hospital Indemnity Insurance

Learn more about how these benefits can help your employees prepare for the unexpected, protect what’s most important to them and prevail when the unforeseen happens.

Learn more

Request a Quote for Boost

Resources

The Hartford Teams Up with PlanSource to Transform the Benefits Experience

Learn how PlanSource and The Hartford Partner to Provide the Best Experience

Boost your clients' benefits experience with PlanSource and The Hartford

MLB trademarks and copyrights are used with permission of Major League Baseball. Visit MLB.com
1 The Hartford 2018 Customer Advocacy Study.

2 Internal data as of 03/31/2019 from The Hartford for total active National Accounts and Regional Accounts legacy cases with 500+ lives, no STAT and no STAT/PFL Only cases.

3 The Hartford’s Employer Customer Advocacy Study, 2019.

The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company. Home Office is Hartford, CT.