HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!
The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That’s why we created PlanSource Boost.
Through Boost, PlanSource and Prudential are revolutionizing the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and future state-of-the-art API integrations, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.
- Completed questions are sent to Prudential automatically
- Immediate response to coverage request
- Provides faster turnaround time so employees have coverage sooner
- Administrators have full visibility into workflow
Future Release – Q422
Allows for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API removes discrepancies between the PlanSource and Prudential systems due to timing issues, which can lead to lack of coverage.
- Improved access and automated updates
- Eliminates need to reconcile
- Reduces errors
Automates the configuration process and pulls relevant product and rate information from Prudential’s system, reducing customer effort and implementation time while improving the accuracy of the data.
- Simple plan set up that saves time
- Reduces implementation time
- Improves accuracy – reduces errors
Provides seamless entry for employees upon enrollment into Prudential’s member portal.
- Seamless access to the information employees need
- Improves employee experience with one place to login and access Prudential information
Over 15 million people at over 2,700 organizations large and small rely on Prudential for group insurance (Prudential Group Insurance data as of 1/31/2022).
Prudential strives to create long-term value through strong business fundamentals, consistent with their mission guided by the vision and directed by the company’s core values.
Your employees work hard, Prudential provides a robust suite of solutions to help people, their families and their employers move forward when the unexpected happens.
Prudential invests heavily in its people, processes and technology to help simplify and improve the customer experience.
A truly digital 3-step claim experience does the work on behalf of your employees to get the necessary information. Learn more here.
Prudential delivers a holistic approach to help employees create and protect their financial wellness. Their benefits come embedded with a full suite of digital and in-person financial education and tools. Learn more here.
Prudential is committed to keeping their promises and doing business the right way.
They understand impact investing, corporate giving and community engagement help people achieve added peace of mind and more secure futures:
$65 million in impact investments to nonprofits and businesses that seek to create both a financial and social return.
(Q1 Prudential Financial Fact Sheet, May 2021.)
Learn more about how PlanSource and Prudential partner to provide the best experience
Partner Webinar: The Tight Links Between Mental and Financial Health
See how Prudential provides a better benefits experience with Member Portal SSO