Check out our new engagement platform for a more accessible OE
Navigating Life Together
MetLife & Boost

HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!

The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That’s why we created PlanSource Boost.

Through Boost, PlanSource and MetLife are revolutionizing the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and state-of-the-art APIs, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.

Preferred pricing
for PlanSource technology when customers offer one or more Boost products
Employee Shopping
experience that’s optimized to drive engagement
Modern API Integrations
that provides a seamless customer experience
Simplified Self-Billing*
that eliminates the need to reconcile carrier bills
*Does not apply to reseller partners
Boost Integrations – The Future of Our Partnership
When customers select one or more products from MetLife through PlanSource Boost, they have access to PlanSource’s industry-leading benefits platform with integrations that create the best experience for employees and HR teams.
Evidence of
Insurability (EOI)
Single Sign On & Decision Notification – Available Now
Integration and automation
Employees answer EOI questions directly in the benefits shopping experience, turning a paper-heavy process into an automated, single workflow.
Key Benefits
  • Completed questions are sent to carrier automatically
  • Immediate response to coverage request
  • Provides faster turnaround time so employees have coverage sooner
  • Administrators have full visibility into workflow

Enrollment API

Future Release – Q422

Ensure accuracy and eliminate traditional EDI files

Allows for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API removes discrepancies between the PlanSource and MetLife systems due to timing issues, which can lead to lack of coverage.

Key Benefits
  • Improved access and automated updates
  • Eliminates need to reconcile
  • Reduces errors
Plan Configuration
Future Release
Simplify setup and configuration

Automates the configuration of MetLife plans on the PlanSource platform by automatically transmitting relevant product and rate information, which reduces customer effort and implementation time, while improving the accuracy of the data.

Key Benefits
  • Simple plan set up that saves time
  • Reduces implementation time
  • Improves accuracy – reduces errors

Find A Provider
Directory and
Member Portal Access

Available Now

Upon enrollment, provides seamless entry for employees to search for and select providers, file a claim and check on claim status and more, all without having to leave PlanSource.

Key Benefits
  • Employees can easily filter by in-network or specialty providers
  • Providers are automatically added to employees plan information once selected
  • Improves employee experience with one place to search and find providers
  • Quick access to MetLife’s MyBenefits portal information with single sign-on from PlanSource
  • File a claim and check status
  • Seamless access to the information employees need – explanation of benefits and coverage information
Why choose MetLife?
Building a More
Protected World
MetLife is one of the world’s leading financial services companies, providing service and products to help its customers navigate their changing world. MetLife has helped generations of people around the world protect their finances, property, family and future.
We Listen to
Our Customers
Every day, we uncover new ways to put the customer at the heart of everything we do. As we reposition our business for a rapidly changing world, our goal remains to be a trusted partner that adapts to customers’ lifelong needs, always with their best interests at heart.
to Benefit Our
Our transformative investment in data analytics and a digital customer experience allows us to develop better products and do more for people in every region of the world – faster, simpler and more easily.
Comprehensive Coverage Can Protect What Matters
MetLife Products Available with PlanSource Boost
Accident & Health
Request a Quote for Boost

Learn more about how PlanSource and MetLife collaborate to provide the best benefits experience

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Dermalogica – Customer Success Story
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