- Completed questions are sent to Cigna automatically
- Real-time review results
- Faster turnaround time so employees have the coverage they want sooner
- Administrators have full visibility into the workflow but don’t need to get involved in the process
Allows for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API removes discrepancies between PlanSource and Cigna’s systems due to timing issues, which can lead to lack of coverage.
- Improved access and automated updates
- Eliminates need to reconcile
- Reduces errors
Automates the configuration process and pulls relevant product and rate information from Cigna’s system, reducing customer effort and implementation time while improving the accuracy of the data.
- Simple plan set up that saves time
- Reduces implementation time
- Improves accuracy – reduces errors
Provides seamless entry for employees upon enrollment into myCigna website and app. Employees can search and customize their medical team from a trusted network of providers, hospitals and services.
- Seamless access to the information employees need
- Improves employee experience with one place to login and access Cigna information anytime and anywhere
- Access customer service 24/7
- Get virtual care from medical and dental providers
- Monitor claims, payments and receive useful tips
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