PlanSource transformed tasks that used to take weeks or months for 1,000s of employees down to just minutes.
HR and Benefits Manager, BrandSafway
- Consolidating disparate systems
- Inaccurate data streams
- Targeting unique employee populations
Benefits management is no easy task, and without PlanSource, BrandSafway’s team of 6 would have to double in size to keep up with the tasks and responsibilities. Instead, this dedicated team of professionals leverages the tech solutions and accurate data streams PlanSource brings, ensuring effective actions are taken and costs remain low. For BrandSafway, it’s this reporting that remains key to their success.
“Reporting and data are mission critical to the HR / Benefits department, and the organization as a whole.” Chris Forbeck, Benefits Analyst for BrandSafway shared with us.
BrandSafway strives to improve the employee benefits offering while balancing costs, which makes accurate reporting and ease of access to the data absolutely critical.
“We have a lot of different populations with varied and specific needs from an ACA compliance aspect, and when audits occur now, we can turn the information around for the IRS in an instant.”
In the past, BrandSafway was vulnerable to compliance issues due to their large size and problems with data flow. With PlanSource, they’re able to rely on accurate, streamlined reporting. They have the ability to instantly zero in their research on the exact data points they need, providing a strong foundation to stand on and peace of mind.
When looking for a tech solution, BrandSafway was looking for one that provided a dedicated account team that they could cultivate a working relationship with and improve user experience as a result. With PlanSource, they have a support team working to assist with all questions and receiving and implementing feedback toward continuous improvement.
Finally, the employee adoption of the tool has been instrumental in the benefits selection process. After using the system for enrollment, the benefits team has found that the employees are more confident in their choices. PlanSource’s dedicated account team rises to the challenge as Forbeck states his team needs to stay ‘lean and mean’ and relies heavily on PlanSource to work through employee issues so that his team can tackle their own important work.
With PlanSource, BrandSafway has successfully improved data accuracy, saved money on dedicated manpower, and increased confidence in their compliance.
- Dedicated Account Team
- Improved Data Accuracy
- Beneficial Employee Software Adoption