The process is simple. The PlanSource verification procedure is broken into three key steps: planning and communication, documentation and verification, appeals and cancellations.
Planning and Communication
During weeks 1-3, PlanSource will work with your HR department to better understand your unique needs and develop a comprehensive action plan for your custom audit.
Documentation and Verification
During weeks 4-10, your employees will submit the required documentation to PlanSource for review. We provide an ample window for the verification communication and document submission process to allow employees to fully understand the procedure. PlanSource will review all of the documentation and verify 100% of your group health plan’s dependents.
Appeals and Cancellations
In most cases, ineligible dependents will be identified through the audit. Weeks 11-12 will cover communication with employees about changes to their dependent status as well as any appeals to the audit. Finally, PlanSource will work to cancel all ineligible dependents from coverage under your company’s group health plan.