When your workforce includes both full-time and part-time employees — and your benefits are split across multiple vendors — things get complicated fast. The Fresh Market needed a solution that could bring it all together, simplify the experience, and still deliver responsive support to every team member.

Paula Stop, Director of Total Rewards shares how PlanSource helped simplify their entire benefits strategy, bringing everything under one roof and making enrollment easy for all employees, no matter their role.

“PlanSource gave us a one-stop shop that could handle our size and complexity.” – Paula Stop

What made the difference?

• Unified benefits platform – COBRA, ACA, and FSA all managed in one place, reducing errors and admin complexity.
• Live call center support – Empathetic, human help when employees need it—no endless chat bots or long holds.
• Seamless enrollment for all employees – Part-time or full-time, the experience is simple, intuitive, and stress-free.
• Collaborative partnership – Open communication and responsiveness make PlanSource feel like part of the team.

For The Fresh Market, PlanSource was the partner they needed to deliver a better benefits experience for everyone. Hear their story.