Paula Stop, Director of Total Rewards
The Fresh Market
Headquarters: Greensboro, NC
The Fresh Market offers a distinct shopping experience, combing high-quality food with exceptional service. With 160+ store locations across 22 states, their workforce is as diverse and dynamic as the communities they serve. For the past 6 years, Paula Stop, Director of Total Rewards, has led the company’s benefits and compensation strategy with a clear goal: to create an engaging seamless benefits experience that drives employee satisfaction and reduces turnover.
Since partnering with PlanSource in 2019, The Fresh Market has centralized benefits administration, simplified enrollment, and provided empathetic support across all roles—from store teams to support staff.
Success with COBRA & Consumer Health Accounts: By centralizing PlanSource services like ACA, COBRA, and Consumer Health Accounts in one platform, The Fresh Market has minimized errors and eliminated manual data transfers that once plagued their internal processes.
Ready to simplify benefits administration?
Download our complete employer guides to COBRA and consumer health accounts administration, and reach out to your PlanSource representative or email sales@plansource.com to learn more.
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