McMillan Pazdan Smith Architecture Uses PlanSource to Keep Benefits in Pace with Explosive Growth

About McMillan Pazdan Smith

Location: Greenville, SC | Industry: Architecture | Employees: 197 |

McMillan Pazdan Smith is an architecture, interior design and planning firm whose mission is to help clients create environments that embody their personalities, enrich their lives and enhance the quality of their communities. The firm represents a collaborative group of dedicated and enthusiastic design professionals who believe function, beauty, constructability and cost effectiveness are integral attributes of excellent design. Practicing since 1955, McMillan Pazdan Smith currently has offices throughout the Southeast: Asheville, NC, Atlanta, GA and Charleston, Charlotte, NC, Greenville and Spartanburg, SC.

The Story in a Nutshell


Expanding firm needed a benefits solution that could grow along with it; get it off paper

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Implemented PlanSource’s scalable, online benefits administration technology

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Complete, online solution gives McMillan Pazdan Smith a one-stop shop for benefits

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The Key Benefits


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“PlanSource has been so easy to use – incredibly helpful during open enrollment and throughout the year. It’s just a great tool for enrolling and educating around benefits, reporting and reconciling payroll.”
Jamie Kemp
Human Resources Manager


Expanding firm needed a benefits solution that could grow along with it; get it off paper enrollment

  • In the span of five years, McMillan Pazdan Smith has grown exponentially, doubling in size and adding multiple new offices throughout the Southeast.
  • The firm previously used paper forms to sign up employees for benefits, but this was not sustainable as it grew; reconciling benefits with payroll was difficult and the manual operation opened the door to potential errors.
  • It’s employees craved online technology to guide them to the best benefits selections.
  • With multiple offices and limited Human Resources staff, the firm needed a system that could be accessed online and on the go.


PlanSource Provides Scalable Online Benefits Administration

  • Working with their broker, Rosenfeld-Einstein Benefits, the firm implemented PlanSource’s benefits administration solution.
  • The firm uses the intuitive solution to enroll new and current employees in benefits, change selections for employees with qualifying life events, ongoing education and administration, reporting and payroll reconciliation.
  • As an architecture firm, McMillan Pazdan Smith has a tech-savvy workforce, who quickly took to the online plan comparisons, educational materials, and other decision support tools included in benefits enrollment process.


Complete, online solution gives McMillan Pazdan Smith a one-stop shop for benefits

  • The firm now has an online, flexible solution that can grow with them and provides a one-stop shop for all their benefits needs; has eliminated paper enrollment forms.
  • Employees have gained a better understanding of the benefits plans offered to them and are getting optimal coverage for themselves and their families.
  • PlanSource’s reporting and analytics tools have resulted in easy and streamlined payroll reconciliation.
  • Web-based access allows the firm’s Human Resources Manager to get into the system anywhere, anytime.

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