Explore the Platform
USI Heinen’s
Case Study
Paper vs


USI Uses PlanSource with Heinens to Increase Efficiency and Simplify Benefits Administration
The grocery chain is comprised of a unique workforce mix with a high volume of in-field retail and warehouse employees in addition toadministrative and managerial roles. Heinen’s offered generous compensation packages with multiple health care and ancillary
plan options. However, the complex configuration was cumbersome to manage. The group had yet to adopt a technology solution so all benefits functions for the 4,000+ employees, from enrollment to management, were manually managed via paper.
Simplified, Mobile-Friendly Benefits Solution

4,000+ Employees Enrolled

Case Study Categories
Implementation Experience
Our Launch team brings decades of benefits and platform experience to your implementation project, giving you strategic guidance, helpful advice and peace of mind from running 1,000s of successful implementations.
Mobile Friendly
Employees need to be able to enroll in and manage their benefits wherever they are. That’s why we created a mobile-responsive shopping experience that works beautifully on any device, whether it’s on a laptop, tablet or phone.
Paper vs Digital Enrollment
PlanSource makes it easy to transition from manual, paper processes to a completely digital benefits experience for HR teams and their employees.
About Heinen’s
Family owned and operated since 1929, Heinen’s started as a humble butcher shop in Cleveland, Ohio that has since expanded into a full grocery experience with locations across the Midwest. The regional chain sets the precedent for a high-end grocery experience through their mission of providing world-class customer service while offering the freshest, highest-quality foods available.


Food & Grocery


Multiple Locations, US (HQ Cleveland, OH)