Modern Health provides employers with a fully integrated ecosystem of mental health solutions designed to drive clinical outcomes and organizational impact across global workforces. They support both employees and their loved ones, with access to same day specialized support for children, teens, young adults, older adults, and couples — across all areas of life. Modern Health is the only global mental health solution to ask members how they want to receive care and guide them to approachable care options that meet their nuanced needs.

We are excited to announce Modern Health as our Partner of the Week, where we highlight one of our unique PlanSource Marketplace Partners and the value they bring to the benefits industry. We recently sat down to discuss their unique employee benefits and how they support whole health and mental/behavioral health within the benefits industry.

Modern Health is the only global solution designed to ensure rapid access to clinically-effective care across the full spectrum of well-being — from prevention to clinical recovery. The difference between Modern Health and other mental health offerings lies in the depth and breadth of Modern Health’s care options that enable employers to offer full-spectrum support, quick access to care, global equity, and organizational value.

Rather than defaulting to a single care option for everyone, Modern Health supports the entire spectrum of need which can evolve over time, offering more care options and areas of support than other competing solutions. This includes specialized coaching, clinical therapy, medication management, award-nominated group Circles, meditations, courses, podcasts, and phone line across not only mental health concerns (anxiety, depression, substance use) but also other key areas like work concerns (burnout, managing others, navigating change, career growth), relationship concerns (parenting, divorce, caregiving), DEIB concerns (inclusivity, belonging), physical health concerns (sleep, nutrition, diagnoses) and even financial well-being concerns (savings, layoffs, debt). As a result, they see, on average, 20% overall engagement across their customers, compared to 5% Employee Assistance Program utilization. Additionally, 80% of their members maintain or improve their overall well-being.

Modern Health’s robust, tech-enabled provider network enables employers to deliver <1 day average time-to-first-available-session globally, connecting people to specialized providers quickly. Providing global and culturally-centered care is so important as everyone’s mental health is inseparable from their cultural context, from their values and norms to the languages they speak. Employers choose Modern Health for the robustness of its global offering compared to alternative solutions. Modern Health makes its broad range of care options available internationally, including therapy, coaching, meditations, programs, and Circles. In addition, its mobile and web platform, member communications, and stigma-free toolkits are available in English, French, French Canadian, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Simplified Chinese, and Spanish. Modern Health’s Clinical & Scientific Advisors and Global Inclusion Council, groups of qualified researchers and global providers across social identities and ethnicities, are involved in key decisions around member care experience to review for global inclusivity and cultural nuance. As a result, 9 out of 10 global organizations choose Modern Health over peer solutions.

According to the World Health Organization, one in every eight people have a mental health condition, but 85% go untreated. And sadly, the traditional mental health support system is broken. With a lack of available therapists, long waiting lists for therapy sessions, and rising insurance costs, individuals are finding it harder than ever to access affordable, quality mental health support. Those who can access care are often those who can afford to pay out of pocket, further creating inequities and disparities by socioeconomic status.

With Modern Health available in PlanSource’s Partner Marketplace, employers can help their employees get access to global, personalized, and clinically validated care in, on average, less than a day connecting people to the mental health support they need when they need it the most.

In addition, Modern Health serves as an extension to employers’ teams to help them boldly and positively shape workplace culture. Modern Health believes that mental health is an organizational effort, not just an individual issue. The role of people leaders and managers has rapidly evolved. Over the past few years, in particular, they have been expected to evolve their role to become culture-transformers and first responders without the adequate resources to do so. Modern Health prides itself on working closely with people leaders and managers. Through Modern Health’s Insights Hub, Modern Health offers a comprehensive suite of resources, services, and tools. This includes access to on-demand reporting on health and well-being, areas of need, and utilization of care across office locations and departments, access to new monthly stigma-free resources to support employees, managers, ERGs, and more, ability to offer Private Circles exclusively to their organization, as well as tailored campaigns with Modern Health to help amplify their existing well-being initiatives.

Most solutions still see mental health as a binary — you’re either well or unwell, and if you’re unwell, you should consider therapy. But in reality, this binary doesn’t capture how people experience their own mental health. Within each organization, people can be anywhere along a spectrum of mental health needs, which can evolve at any time. Rather than defaulting to a single care option for everyone, Modern Health supports this entire spectrum of need, offering more care options and areas of support than other competing solutions, emphasizing its commitment to quality mental health care that evolves with an individual’s needs as they change over time.

Innovation around care modalities is much needed in this industry, given the societal issue of mental health care access partly driven by the supply and demand issue around therapists. The American Psychological Association estimates there are just 34 licensed psychologists for every 100,000 people in the U.S., which is clearly not enough. Modern Health provides care for the entire spectrum of needs, which includes therapy but also care for sub-clinical needs, including coaching, group sessions, meditations, and self-serve digital resources. Modern Health’s recent clinical study and peer-reviewed paper showed that 58% of Modern Health members who started care with depressive symptoms experienced clinical recovery after working with a certified coach.

Since the global pandemic, the need for mental health support has spiked dramatically. Modern Health was quick to recognize the pressure the industry was under to support those in need. As a result, it developed a new modality of free and publicly available care -their award-nominated group Circles – demonstrating a commitment to quick access and effective care for those in need. These group sessions provide a live judgment-free space for individuals to learn, share, and find community on topics that impact their well-being. Topics include Processing Stressful World Events, Healing Racial Trauma, Building Resilience, Parenting Stress, and more. Modern Health developed Circles as a way to support people, not just members, through major societal and geopolitical challenges that we face on a day-to-day basis, led by therapists and coaches who understand participants’ unique cultural context and community.

Modern Health is continuing to innovate to create a more sustainable mental health industry while providing the most comprehensive global solution designed to ensure rapid access to clinically-effective care across the full-spectrum of well-being — from prevention to clinical recovery – for employees across the world.

To learn more about Modern Health and see examples of unique benefit providers out there, check out the PlanSource Partner Marketplace.