The Hartford & Boost
HR teams spend a significant amount of time on manual configuration of benefits. It’s time to take that time back!
The age of real-time integrations and instant access to information is upon us. And it’s essential that technology platforms and insurance carriers take full advantage of these advances to create the best customer experience possible. That’s why we created PlanSource Boost.
Through Boost, PlanSource and The Hartford will revolutionize the way benefits are set up and administered. Through simplified billing, an optimized shopping experience and future state-of-the-art API integrations, we will save HR teams valuable hours and lead the industry into the modern age of benefits administration.
The Boost Experience
When customers offer one or more Boost products
Experience that’s optimized to drive engagement
That provide a real-time customer experience
That eliminates the need to reconcile carrier bills
The Future State of Our Partnership
When customers select one or more products from PlanSource Boost, they will have access to PlanSource’s industry-leading platform and integrations that create the best experience for employees and HR teams.
Plan Configuration API
Simplify setup and configuration
By automating the configuration process and pulling relevant product and rate information from The Hartford’s system, this will help reduce customer effort and implementation time while improving the accuracy of the data.
- Will save time and effort through simplified plan set-up
- Will reduce implementation time
- Will improve accuracy, reducing errors
Ensure Accuracy and Eliminate Traditional EDI Files
Will allow for real-time delivery of member-level eligibility information, eliminating batch EDI files. The enrollment API will remove timing issues and discrepancies between PlanSource and The Hartford's systems, minimizing lack of coverage issues.
- Will improve access and automated updates
- Will eliminate need to reconcile
- Will reduce errors
Integration and Automation
Evidence of Insurability (EOI)
Employees answer EOI questions directly in the benefits shopping experience, turning a paper-heavy process into a single, automated workflow.
- Completed questions are sent to The Hartford automatically
- Provides faster turnaround time so employees have coverage sooner
- Administrators have full visibility into workflow
- Real-time decisions for 88%+ of all employees with real-time updates within the PlanSource platform
Available Now! (Client specific setup required)
Provides seamless entry for employees upon enrollment into The Hartford’s member portal.
- Seamless access to the information employees need
- Improves employee experience with one place to login and access The Hartford information
Why choose The Hartford?
Top-Rated Reputation and Recognized Brand
We are known for helping people prevail through challenges for more than 200 years. Through strategic investments in our people, processes, products and platforms, we are delivering on that promise every day.
Customer-Centric Sales and Service Model
We're committed to being the most experienced and consultative team in the employee benefits marketplace. From new business through ongoing stewardship and renewal, we provide targeted support for every size customer.
Enrollment Ease for Employers
We’re maximizing favorable enrollment experiences to help increase participation through our dedicated service team. From planning to execution, our dedicated Enrollment Managers are focused on ensuring a smooth enrollment.
Creating Lasting Relationships
9 in 10 employers across all account sizes would renew business with us.1 We’re proud to be a carrier customers want to stay with for the longer term. In fact, over 41% of our customers in the 500+ lives market have been with us for five or more years.2
Best-In-Class Claims Services
Our clinical intake process is in a class of its own, and reflects our Culture of Caring attitude that supports claimants through the most challenging times. Our intake is equal parts compassion and experience. Our knowledgeable intake nurses are the first point of contact, providing compassionate support and timely claims payments for employees.
Maximizing Technology and Data
Making sure our customers have faster and easier access to the information they need to be successful is a priority. We deliver on better data to help achieve better outcomes.
Benefits to Help Protect Your Greatest Resource: Your Employees
The Hartford Insurance Benefits Available with PlanSource Boost
Group Life and Accident
We offer Group Life and Accident options in basic, supplemental and voluntary programs to meet a variety of needs.
Our Group Disability insurance includes options for short-term and long-term disability that can be either employer-paid or voluntary.
Critical Illness Coverage
Our Critical Illness Insurance can help employees protect savings during treatment and recovery from a critical condition.
Accident Insurance from The Hartford helps protect employees from the financial burden resulting from a covered accident.
Hospital Indemnity Insurance
Hospital Indemnity Insurance provides a cash benefit for each day an employee is confined in a hospital for a covered illness or injury.