PlanSource EVP Bradley Taylor was featured in an article by Employee Benefit Adviser. An excerpt from the article is below and the entire article can be found here.
There is a big concern in the broker community that within the next three years they may be competing with an entity that might not call itself a broker on the surface, a panel of experts said Monday at EBA’s Workplace Benefits Summit.
Sixty percent of brokers think they will be competing with a ben admin platform and 56% an outsourcing platform, Adam Feltes, distribution channel manager, specialty markets at Guardian, said during a pre-conference workshop in Boca Raton, Fla., citing his company’s data.
Although brokers fear such a reality, they also know they need help with technology. Sixty-four percent said they need support or help with a ben admin platform, 53% said they need help with payroll integration, 53% with enrollment and 51% with Affordable Care Act compliance.
To find that help, 85% of brokers said they would be looking to a third-party provider for that support, with 38% looking to a ben admin provider, 32% an enrollment provider, 21% a general agent and 17% a private benefit exchange.
But what matters most is being able to meet client needs, said Bradley Taylor, executive vice president of business development at HR tech company PlanSource.