About the Cigna and
PlanSource and Cigna have partnered to provide you with an industry-leading solution to manage your employee benefits program, and we’re committed to making transitioning from Cigna Guided Solutions to PlanSource as easy as possible for your HR team.
PlanSource Understands Employers
HR teams are often understaffed, and the tech needs of the HR department are often prioritized after other business needs.
HR teams are increasingly focused on compliance – from government regulations like ACA and COBRA to internal policies and procedures.
HR is burdened by administrative processes and complex eligibility rules that are unique to their workforce and benefits program.
Challenged by Technology
Employees expect an engaging, mobile-friendly experience for benefits that’s similar to how they shop for anything else.
Features for HR Teams
Configure your employee groups and benefits, including business rules for waiting periods, coverage options, age restrictions and EOI.
Manage the end-to-end experience from qualification and enrollment to administration and termination.
Calculate employee and employer contributions to premiums, and automatically transmit deductions to your payroll system.
A Mobile-Friendly Employee Experience
The PlanSource system uses responsive design, which means that employees can enroll in benefits on any device, whether it is on a laptop, tablet or phone. And unlike a mobile app (we have one of those too!) that consumers have to download, the site will simply adapt and look great on any size screen.
Integrated EOI Process
When employees enroll in a benefit that requires Evidence of Insurability, they won’t need to complete any separate paperwork.
Spanish Language Support
Engage with your Hispanic employee population by providing a user- friendly benefits shopping and enrollment experience in Spanish.
How Can the Employee Contact Center Help?
Let’s face it - navigating the health care system is complex, with multiple parties involved, so it’s no surprise that employees need help. That’s why we believe that one of the most important things we do at PlanSource is to provide an employee contact center. While the PlanSource system is simple and intuitive to use, some employees may still need help getting logged in or making their selections. Your employees can reach out to us via phone or chat and we’ll take care of it!
Grand Rapids, Michigan
Salt Lake City, Utah
8 AM to 11 PM ET
Monday - Friday
- 100% of inbound and outbound calls are recorded
- English and Spanish-speaking representatives
- Translation services offered for 180+ languages
How Employees Get in Touch
Listen to a webinar to learn more about PlanSource benefits technology and how we can provide a smooth transition from Cigna Guided Solutions
We are dedicated to making the switch from Cigna Guided Solutions to PlanSource easy and simple for you! If you’d like to learn more or schedule a personalized demo, just fill out the form below and we’ll be in touch!